Shipping Policy
- Order Processing Time:
All orders are carefully packed by hand and processed within 1 to 3 business days after the order is placed. During peak periods such as holidays or sales events, processing times may be extended slightly. Once your order is shipped, you will receive an email notification with tracking details. - Shipping Destination:
We currently ship exclusively within the United States to ensure fast and reliable delivery service. - Delivery Timeframe:
Standard shipping usually takes between 5 to 7 business days for delivery after your order has been dispatched. Please note that delivery times may vary due to factors beyond our control such as carrier delays, extreme weather conditions, or unforeseen events. - Shipping Fees:
We provide free standard shipping on all orders within the United States. No additional shipping charges will be applied during checkout. - Order Tracking:
Upon shipment, a tracking number will be emailed to you, allowing you to monitor your package’s progress until it reaches your doorstep. - Shipping Carriers:
We partner with trusted carriers like FedEx, USPS, and UPS to deliver your orders safely and promptly. - Shipping Address:
Please ensure your shipping address is complete and accurate. Incorrect or incomplete addresses may result in delivery delays or failed deliveries, for which we cannot be held responsible. If you need to update your address, please contact us immediately after placing the order. - Delivery Issues:
If your package is lost, damaged, or delayed, please contact our customer service team at [email protected] or call +1 (615) 489-0887 as soon as possible. We will assist you in tracking your order and resolving the issue. - Order Modifications and Cancellations:
If you wish to change or cancel your order, please contact us immediately. Changes or cancellations are only possible before the order has been processed and shipped. Once shipped, the order cannot be cancelled. - International Shipping:
Currently, we only ship within the United States. We do not offer international shipping at this time.